HP 자격증 HP2-N35 시험덤프

ITExamDump에서 출시한 HP인증HP2-N35 덤프는 시험문제점유율이 가장 높은 시험대비자료입니다. 실제HP인증HP2-N35시험문제유형과 같은 형식으로 제작된HP인증HP2-N35 시험공부자료로서ITExamDump덤프의 실용가치를 자랑하고 있습니다.덤프를 공부하여 시험불합격하시면 덤프비용은 환불처리해드립니다.

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시험 번호/코드: HP2-N35
시험 이름: HP (Selling HP IT Service Management Solutions)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
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Q&A: 45 문항
업데이트: 2014-04-16

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HP2-N35 덤프무료샘플다운로드하기: http://www.itexamdump.com/HP2-N35.html

NO.1 According to HP , which market challenges are faced by businesses as far as ITSM is concerned?
(Select two.)
A. Desktop installations
B. Server automation visibility
C. Cost-effective service delivery
D. Application performance maintenance
E. Getting the most from assets
Answer: C,D

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NO.2 According to research, what percentage of incidents in the result of improper change?
A. 15%
B. 44%
C. 80%
D. 98%
Answer: C

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NO.3 What percentage of asset cost is procurement, and what percentage is operational?
A. 4% is procurement, and 96% is operational.
B. 60% is procurement, and 40% is operational.
C. 96% is procurement, and 4% is operational.
D. 40% is procurement, and 60% is operational.
Answer: A

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Reference:http://www.slideshare.net/hpsoftwaresolutions/how-it-asset-management-fits-withinblu
e-cross-blue-shield-of-floridas-service-asset-configuration-management-initiative(slide 8)
6. Which capabilities does the HP Service Manager offering provide to optimized the high cost of
service desk support? (Select two.)
A. Reduce the high volume of service desk interactions
B. Allows for the automation of manual help desk processes
C. Allows storage provisioning
D. Client OS migrations in both physical and virtual environments
E. Server installation for both physical and virtual environments
Answer: A,B

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7. Which question best summarizes the challenge faced by those who deliver service
management to an organization?
A. When is the appropriate time to test a virtual application?
B. How soon after discovery of delta data does a DDM-I database need a refresh?
C. Which KPIs need to be pushed down to the help desk staff after a virtual machine reload?
D. How do you optimize ITSM investments and the value delivered to the business?
Answer: C

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8. The "number and percentage of emergency changes" and "number and percentage of
unplanned changes detected" are examples of which metric?
A. Metrics are collected by the BSM suite and federated into the CCRM solution database(s)
B. KPIs that are collected by the CCRM solution
C. Capabilities of the BSA suite of products
D. Capabilities of storage automation solutions
Answer: B

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Reference:http://h41112.www4.hp.com/events/software-universe-2012 /pdf/SWU-Day-2-Improving
the-Quality-of-Service-and-Reduce-Risk.pdf

NO.4 Which challenge is faced by organizations dealing with asset management?
A. Individuals and organizations seek to create tools where each user can manually enter
configuration and asset data into a master database.
B. Individuals seek to patch virtual systems with KPI patches and report them back to the system.
C. Organizations seek to push KPI configuration files to the lowest levels in the organization, seeking
to bring transparency to the configurations of all virtual devices.
D. Individuals dealing with asset management seek to lower cost and demonstrate value to the
business.
Answer: D

HP시험문제   HP2-N35시험문제   HP2-N35

NO.5 According to HP , what is a market challenge faced by ITSM businesses?
A. Increase business and IT complexity
B. Application quality
C. The automated discovery of desktops
D. Automation of server (Server Automation)
Answer: A

HP자격증   HP2-N35자료   HP2-N35기출문제   HP2-N35   HP2-N35자격증
Reference:http://blogs.forrester.com/stephen_mann/12-12-24the_top_10_it_service_management
_challenges_for_2013_but_what_did_you_achieve_in_2012

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